Booking an Energy Performance Certificate is the easy part. The bit most people get wrong is preparation, and it can genuinely cost you a band on your rating. An EPC assessment is non-invasive and quick, but the assessor can only record what they can see and what you can prove. This checklist covers exactly what to have ready before we knock on your door.
If you want a step-by-step account of the visit itself, read our companion guide on what happens during an EPC assessment. This article focuses on what you can do beforehand.
What the assessor needs access to
A domestic EPC is produced by a Domestic Energy Assessor (DEA) walking through the property and recording its construction, heating and insulation. That means physical access matters more than anything else.
Every room
The assessor measures the property and notes the heating in each room, so every room needs to be accessible, including:
- Bedrooms, even if someone is working from home in one
- Bathrooms and en-suites
- Utility rooms, cupboards housing the boiler or cylinder
- Conservatories and extensions
- Integral garages
Locked rooms are a common problem in shared houses and tenanted properties. If a room cannot be accessed, the assessor has to make assumptions, and assumptions rarely work in your favour.
The loft hatch
Loft insulation is one of the biggest single influences on a rating, and the assessor needs to look into the loft to measure its depth. Before the visit:
- Make sure the loft hatch is not painted shut or screwed closed
- Move wardrobes or stored boxes blocking the hatch
- If the loft is boarded over the insulation, dig out any paperwork showing what was installed underneath
If the assessor cannot inspect the loft and you have no documentation, the insulation has to be recorded as unknown, which usually means a default value based on the property's age.
The boiler and hot water cylinder
The heating system is the other heavyweight in the calculation. The assessor needs to read the make and model from the boiler's data plate, so clear access to the boiler cupboard helps. If you have a hot water cylinder, they will check its insulation and look for a thermostat on the side. Heating controls matter too: room thermostats, programmers and thermostatic radiator valves are all recorded.
Gas and electricity meters
The assessor confirms which fuels the property uses and whether the electricity meter is a standard or dual-rate type. If your meters are in a communal cupboard or behind a locked panel, have the key ready.
Paperwork that can raise your score
This is the part most homeowners skip, and it is the cheapest EPC improvement there is. Under RdSAP, the calculation methodology used for existing homes, an assessor can only record an improvement if there is visible evidence or acceptable documentation. No evidence means defaults, and defaults are deliberately cautious.
Worth digging out before the visit:
- Cavity wall insulation certificates (often from CIGA or the installer). Injected insulation is invisible from inside the home, so without paperwork an older property may be recorded as having uninsulated walls.
- FENSA or CERTASS certificates for replacement windows, which evidence the installation date and standard of your double glazing.
- Building regulations completion certificates for extensions, loft conversions or major renovations, which can evidence insulation levels in the new fabric.
- Boiler installation and commissioning paperwork, especially useful if the data plate is worn or the model is obscure.
- MCS certificates for solar panels (photovoltaic or solar thermal), which confirm the installed capacity rather than leaving the assessor to estimate from a photo of the roof.
- Receipts or guarantees for loft, floor or room-in-roof insulation where the material cannot be seen directly.
Since RdSAP 10 came into force in 2025, assessors collect more detailed evidence than before, so good documentation goes further than it used to. Photographs of paperwork are fine; originals are not required.
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How long does the visit take?
Plan for somewhere between 45 minutes and 2 hours:
- One or two-bedroom flat: roughly 45 minutes to an hour
- Typical three-bedroom house: around an hour to 90 minutes
- Large or extended house: up to 2 hours, particularly with multiple heating systems, a conservatory or a converted loft
The assessor measures each floor, photographs key items such as the boiler, meters, windows and loft, and records construction details as they go. You do not need to follow them around, although being available for a couple of quick questions speeds things up.
What you don't need to do
Plenty of people stress about an EPC visit unnecessarily. To be clear:
- No cleaning or tidying is required. The assessor is not judging the condition or presentation of your home, and nothing cosmetic affects the rating.
- No repairs are needed beforehand. An EPC is not a survey. A cracked tile or a damp patch is not recorded.
- You do not need to vacate. Tenants, children and pets can carry on as normal, as long as rooms are accessible.
- You do not need to know technical answers. If you do not know what your walls are made of, the assessor works it out from the construction and age of the building.
Day-of checklist
Run through this list on the morning of your appointment:
- Unlock every room, including the garage and any outbuilding attached to the heated space
- Clear access to the loft hatch and have a key ready if it is locked
- Clear the boiler cupboard so the data plate is visible
- Make sure gas and electricity meters are accessible, with keys for communal cupboards
- Lay out installation certificates: insulation, FENSA, building regs, boiler, MCS
- Note the location of your room thermostat and programmer
- Make sure the hot water cylinder, if you have one, can be seen
- Confirm someone over 18 will be present to give access
- Secure pets that might object to a stranger with a clipboard and a camera
- Have your booking confirmation and contact number to hand in case of questions
That is it. Ten minutes of preparation is usually all the visit needs.
What happens after the assessment
Once the visit is complete, the assessor enters the data into government-approved RdSAP software, which calculates your rating from A to G. The certificate is then lodged on the official government EPC register, where it stays publicly searchable for its 10-year validity.
L&D Energy delivers your certificate within 72 hours as standard. If you are racing to get a property on the market or need to satisfy a letting agent quickly, next-day delivery is available for an extra £12. Full details of what is included are on our domestic EPC service page, and current prices are listed on our pricing page.
Your EPC also comes with a list of recommended improvements and the rating each one could achieve, which is a useful starting point if you are aiming for a better band before the proposed minimum standards tighten.
Ready to book, or have a question about an awkward property? Get in touch and we will sort a date that works.
Frequently asked questions
- No. The assessor is recording the building's fabric, heating system, glazing and insulation, not judging how tidy or clean the property is. The only thing that helps is clear access to rooms, the loft hatch, the boiler and the meters.
- Installation certificates for cavity wall or loft insulation, FENSA certificates for replacement windows, building regulations completion certificates, boiler installation paperwork, and MCS certificates for solar panels. Documented evidence lets the assessor record the actual specification instead of cautious defaults.
- Most domestic assessments take between 45 minutes and 2 hours. A one-bedroom flat sits at the shorter end, while a large house with extensions, multiple heating systems or a conservatory takes longer.
- Someone over 18 needs to give the assessor access, but it does not have to be you. A tenant, family member, estate agent or letting agent with keys can let the assessor in, as long as any supporting paperwork is left out for them to photograph.
- L&D Energy lodges your EPC on the government register and delivers the certificate within 72 hours as standard. If you are up against a deadline, next-day delivery is available for an extra £12.
Related guides
What Happens During an EPC Assessment: A Step-by-Step Guide
What an EPC assessor records during a visit: walls, heating, windows, lighting. How long it takes, what to prepare, and common surprises, from a London DEA.
How to Improve Your EPC Rating: Costs and Point Gains
A ranked list of EPC improvements, from LED bulbs (£50) to heat pumps (£15,000), with realistic D to C paths for Victorian terraces and 1930s semis.
RdSAP 10: What Changed in 2025 and What It Means for Your EPC
RdSAP 10 replaced RdSAP 9.94 in June 2025, the first major EPC methodology update in over a decade. What changed and why some ratings shifted.
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